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A simple path you can try
Go to gemba
Go see. Show respect.
Define the problem
Make it specific.
Build a game plan
Current state. Future state. Next step.
Experiment
Tiny experiments. Fast learning.
Cultivate a growth mindset
Start small. Pick one process or problem that creates friction for your team, customers, or patients.
Humble yourself at gemba. Assume you don’t fully understand the work or problem.
Experiment as a team.
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